New media have significantly changed client expectations for advisory services

The focus is no longer on the communication of product descriptions. The emphasis is rather on information transparency and the client’s specific needs. The iPad offers the means for meeting those requirements.

Trends in client advisory services

The expectations of clients using advisory services have changed radically over the recent years:

• Clients are well informed due to the wide range of online information
• Advisory services have to be properly documented due to regulatory requirements

• Competitive advantage can only be achieved through innovation (user experience) and time to market.

This trend will continue due to the maturing of mobile devices and their applications.

The IMPAQ solution

The iPad is interactive, mobile and efficient and therefore the ideal tool for advisors. IMPAQ works with a number of partners and has access to innovative solutions, which support client advisory services efficiently and that can be adapted to existing processes with very little effort. Additional applications can be developed and/or customized in order to reach an even more detailed level of client focus, automation and differentiation. IMPAQ offers everything from project support to the full integration of iPad based client advisory services.

• Independent partner throughout the entire integration process
• Determination of the return on investment for iPad based advisory services
• Definition and documentation of the target processes
• Selection of «best of breed» providers for strategically important components
• Access to standard solutions as well as software manufacturers for individual solutions
• Specification and implementation of individual applications
• Provision of the complete infrastructure for a pilot project
• Project services (project management, business analysis, parameterization, test, training).