IMPAQ U.K. has been supporting organisations from different industries in managing processes: executing process analysis and facilitating process redesign. Our functional expertise, i.e. business and support processes, has been accumulated in multiple projects across IMPAQ group within client projects from different industry backgrounds.

Process management

Business process improvement services are designed to improve organisational quality, productivity, process speed and to reduce cost. We employ a mix of Lean Six Sigma techniques and performance enhancement methodologies to support our clients’ efforts to sustain a comparative advantage and competitive edge.

As a project organisation and looking back at experiences of multiple projects, IMPAQ can offer project management and program management (PMO) process expertise and support project activities around your process challenges. We can tap into a pool of experienced project managers, which will support your process ventures and issues in different roles – appropriate to your specific needs and requirements: from a coaching role to full execution and delivery responsibility. 

Project portfolio management

Optimising our clients’ approach to projects, project set-up or execution is one offering provided by IMPAQ: refining needs towards project portfolio management, i.e. initiation, presentation, prioritisation, execution, performance monitoring, final delivery and benefits tracking. Improving the performance of your project portfolio is one of the challenges where IMPAQ gets asked for advice and support.